grimreaper2470 Apr 12, 2024, 3:29 AM Massage policy It is my intention to provide my clients with professional and therapeutic services. The following policies and procedures serve as a guide for first-time and repeat clients. Arrival to Your Massage Please arrive for your appointment at least 5 minutes prior to the scheduled starting time. This allows for time to complete paperwork & prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience. Cancellation Policy Please provide at least 24 hours notice if you need to reschedule or cancel a treatment. If a client fails to cancel within 24 hours, the full price of the service will be charged. This is out of respect to the therapist who has planned their schedule around their appointments. It is also out of respect for fellow clients who are looking to schedule appointments and the schedule was full. Late Arrival Policy I regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged. No Show Policy I understand that unanticipated events occur in everyone’s life. Unforeseen events such as car problems, business meetings and children’s illnesses, are just a few reasons why one might consider cancelling a massage appointment. However, I ask that you call if you cannot keep your appointment. Clients who fail to show for appointments will be Invoiced for the appointment and blocked from future bookings until the invoice is paid. You may also be asked to pre-pay for future services. It is important that I am compensated for reserved time slots. Informed Consent Prior to each massage session, the treatment plan will be discussed with you. Prior to your first visit with me, you will receive a copy of the massage therapy policies and will be asked to sign the consent stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures. Clients that have not been seen for at least a year will also be asked to fill out this form.